Dart Charge - Using The Dartford Crossing

Introduction - Understanding The Dart Charge

The Dartford Crossing is a vital artery for commercial traffic, but it can require planning to make your journey as problem-free as possible.

Understanding the Dart Charge can be handy for Drivers and Fleet Managers alike, and can save you from having to pay fines if you have misunderstood the charges.

What Is The Dart Charge?

The Dart Charge refers to the payment system used on the Dartford Crossing - a major crossing on the Thames, where the M25 motorway connects Dartford in Kent to Thurrock in Essex. The crossing consists of two tunnels and a bridge.

The Dart Charge system was introduced to manage the toll collection more efficiently. Instead of stopping at toll booths to pay in cash, users are required to pre-pay, or pay online by midnight the day after they cross.

Dart Charge

Streamlining Payment: The Dart Charge

A remote payment system called the Dart Charge eliminates the need for toll booths at the Dartford Crossing, speeding up traffic flow. Drivers can choose from three ways that best suit their needs:

  • Pre-pay Account: Set up a pre-pay account for automated billing and hassle-free crossings. A discount is applied when payment is sent this way.
  • One-Off Payments: Pay online, by phone (0300 300 0120), or at Payzone retail outlets. This can be done in advance of using the crossing, or by midnight the day after crossing.
  • Free Crossings: Enjoy free passage between 10:00pm and 6:00am.

Dart Charge - How Much Is The Dart Charge?

Buses, coaches, vans and other goods vehicles

Vehicle classOne-off paymentIf you have an account
Vehicles with 2 axlesC£3.00£2.63
Vehicles with more than 2 axlesD£6.00£5.19

Count droppable axles whether they’re up or down. Only count trailer axles for articulated vehicles.

Dart Charge Penalties - What If You Forget To Pay?

If you don't pay the Dart Charge, you could receive a Penalty Charge Notice (PCN) with a £70 fine. It's important to pay this fine within 28 days of receiving the notice. Paying within the first 14 days will reduce the fine to £35, but if you don't pay within the specified timeframe, the fine increases to £105. Keep in mind that this fine is separate from the original crossing charge. To handle the fine, you can pay or challenge it online, providing your vehicle registration number and PCN reference number or pay by phone on 0300 1313 120 between the hours of 8:00am to 8:00pm.

If you're disputing the PCN, include evidence showing why it was issued incorrectly.

You can also challenge your fine by post by completing the representation slip on your PCN and sending it to:

Dart Charge Enforcement
PO BOX 842
Leeds
LS1 9QF

Dart Charge

Ensuring Safety: The Northbound Tunnel System

Lorries exceeding the height limit for the west tunnel can pose a safety risk. The Northbound Tunnel Safety System utilises advanced technology to:

  • Identify: Sensors and cameras accurately detect over-height and potentially hazardous lorries.
  • Divert: The Safety Management Cell safely directs non-compliant vehicles to designated areas for further checks.
  • Escort: If necessary, trained personnel can escort these lorries through the crossing, ensuring the safety of all users.

Professional Conduct: Maintaining Compliance

  • Speed Limits: Adhere to posted speed limits to avoid fines and possible points on your licence.
  • Traffic Signals: Always respect traffic signals and avoid red light violations.
  • Signage: Follow diversion signs promptly to help smooth traffic flow.
  • Updates: Stay informed about the Dart Charge and Crossing operations through official channels.

The Future of Connectivity: The Lower Thames Crossing

The Dartford Crossing is approaching capacity, impacting journey times and efficiency. To address this, the Lower Thames Crossing project is underway, promising:

  • Increased Capacity: Easing congestion and enhancing traffic flow for lorries and all vehicles.
  • Improved Connectivity: Boosting economic opportunities for East Kent and South Essex.
  • Long-Term Solution: Providing a sustainable solution for future traffic demands.

Conclusion - Paying The Dart Charge

In summary, understanding the Dart Charge system is vital for drivers using the Dartford Crossing. The Dart Charge simplifies toll payment by replacing booths with remote options like pre-pay accounts or one-time payments online, by phone, or at retail outlets. Free crossings are available during 10:00pm and 6:00am.

Failing to pay on time may result in fines ranging from £35 to £105.

Adhering to Dart Charge guidelines ensures a smooth journey, avoiding additional penalties.

Further Reading

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